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Experience

A career of building teams and platforms

I’ve led engineering teams in healthcare AI, fintech, telephony, a trading card marketplace, and online video.

Platform Engineering org at Abridge
~13
DevOps organization built at FloQast
11
DevOps, SRE & Cloud org built at CallRail
16
Growth equity technology strategy at TCGplayer
$10M
  1. Abridge AI, Inc

    Abridge

    Senior Engineering Manager, Platform Engineering

    Remote

    Led a ~13-person Platform Engineering org, delivered a FedRAMP Moderate environment, and launched the Builder’s Portal internal developer platform.

    • FedRAMP
    • Platform
    • Developer Experience
    • CI/CD
    • Teleport
    Show all highlights
    • Led Platform Engineering org (~13 people) responsible for Developer Experience, Infrastructure Automation, Deployment Platforms, Enterprise Environments, and Internal Developer Tooling for the company’s AI-powered healthcare products.
    • Delivered a FedRAMP Moderate environment that enabled enterprise and government customer adoption while maintaining operational parity with the commercial platform and passing compliance audits.
    • Raised Platform Engineering operating maturity by introducing RASCI ownership models, project planning frameworks, Linear adoption, and clearer operational visibility across engineering, security, and product.
    • Standardized deployment workflows with a build-once, deploy-many CI/CD architecture, Turborepo-based affected deployments, and automated preview environments, reducing build times, release complexity, and developer friction.
    • Launched the company’s Builder’s Portal (Internal Developer Platform) to expand self-service capabilities and improve engineering visibility into services, architecture, and environments.
    • Expanded developer effectiveness through a multi-agent AI orchestration framework that supported architecture, implementation, testing, documentation, and operational workflows.
    • Enabled enterprise-ready platform operations through dedicated single-tenant environments and organization-wide Teleport adoption for secure access to Kubernetes, databases, developer tooling, and internal services.
    • Established foundational platform engineering practices that improved developer velocity, increased organizational transparency, accelerated enterprise customer onboarding, strengthened compliance readiness, and enabled scalable platform operations.
  2. FloQast, Inc

    FloQast

    Engineering Manager, DevOps

    Remote

    Built and scaled an 11-person DevOps organization, cut annual cloud spend by $1M through FinOps, and launched the Backstage internal developer platform.

    “He’s a great, empathetic leader who truly understands what it takes to build and maintain a thriving team.”

    Lawrence Lui · Direct report
    • FinOps
    • Backstage
    • SRE
    • MongoDB
    • Incident management
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    • Built and scaled an 11-person multidisciplinary DevOps organization spanning Infrastructure, SRE, and Database Engineering.
    • Established FinOps practices that reduced annual cloud spend by $1M through vendor management, cloud spend optimization, and operational forecasting across a $10M infrastructure portfolio.
    • Launched the company’s Internal Developer Platform initiative (Backstage), establishing the foundation for a dedicated Developer Experience organization.
    • Led platform modernization across MongoDB upgrades, API Gateway adoption, observability standardization, and incident management transformation.
    • Strengthened incident management through on-call ownership, service reliability practices, and organization-wide incident response processes.
  3. CallRail, Inc

    CallRail

    Director of Engineering, Platform & Infrastructure

    Atlanta, GA

    Built and scaled a 16-person DevOps, SRE, and Cloud Engineering organization, led the move to AWS managed services, and directed SOC 2 Type II certification.

    “…empowered his teams to be the ones to make technical decisions and trusted us to do so, which is a rare combination.”

    Jessica Tracy · Direct report
    • AWS
    • EKS
    • SOC 2
    • Incident management
    • Go
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    • Built and scaled a 16-person DevOps, SRE, and Cloud Engineering organization supporting mission-critical telephony operations responsible for ~90% of company revenue.
    • Led cloud modernization initiatives including migration to AWS managed services (EKS, RDS, Elasticache, OpenSearch), improving scalability and operational efficiency.
    • Established incident management, operational review, and postmortem practices that improved reliability and strengthened engineering accountability.
    • Directed SOC 2 Type II certification efforts and implemented security programs including vulnerability management and bug bounty initiatives.
    • Guided engineering modernization through adoption of Go, NoSQL technologies, serverless architectures, and platform automation.
    • Balanced reliability, cost, and security across telemetry infrastructure that supported ~90% of company revenue.
  4. TCGplayer, Inc

    TCGplayer

    Vice President, Technology

    Remote

    Led Engineering, QA, DevOps, Operations, and Data Engineering, moved from Rackspace to AWS, and presented the technology strategy in a $10M growth equity process.

    “His style was a true embodiment of great management, employing servant leadership style better than any manager I have ever worked for.”

    William Schultz · Direct report
    • AWS
    • Microservices
    • Data Engineering
    • Test Automation
    • API platform
    Show all highlights
    • Led Engineering, QA, DevOps, Operations, Data Engineering, and Test Automation across one of the largest trading-card marketplaces in the world.
    • Built multiple engineering disciplines from the ground up, including DevOps, Data Engineering, Database Administration, API Engineering, and Test Automation.
    • Directed cloud transformation from Rackspace to AWS while leading adoption of microservices, containerization, and modern engineering practices.
    • Led the technical roadmap and vision presented to investors during a $10M growth equity process, speaking directly with investors multiple times to secure support for the company’s technology strategy and scalability plans.
    • Drove product and platform expansion through Quicklist computer vision, TCGplayer Pro, API platform growth, and marketplace modernization.
    • Advanced revenue growth by pairing technology innovation with stronger engineering execution.
  5. Piksel, Inc

    Piksel

    Vice President, Engineering (Online Video Platform)

    Atlanta, GA

    Led engineering and QA for a global online video platform, modernized the platform, and improved reliability to 99.99% uptime.

    • Video
    • SOA
    • Reliability
    • QA
    Show all highlights
    • Led engineering and QA organizations for a global online video platform serving enterprise media clients.
    • Directed platform modernization initiatives including SOA adoption, AngularJS architecture, video delivery optimization, and connected-device integrations.
    • Improved platform reliability to 99.99% uptime while reducing operational costs through vendor and infrastructure optimization.
    • Delivered high-availability media platform modernization and mentored teams to enterprise-class engineering maturity.
  6. Earlier experience

    Technical and engineering leadership roles with Encompass Digital Media, Discovery Communications, and Crawford Communications.

    • Delivered large-scale content management, media distribution, and workflow automation platforms for global media organizations and government agencies.
    • Architected API-driven content delivery, metadata management, and digital asset pipelines for high-volume video, image, and broadcast workloads.
    • Led cross-functional engineering, operations, and support teams while introducing Agile delivery, SDLC governance, and operational best practices.
    • Built an early foundation in software engineering, systems architecture, and platform design that shaped later cloud-native and platform engineering leadership.

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